Please enjoy the beauty our state has to offer! safe travels from us!
Stay with us in comfort
Nightly and Weekly Rooms, along with an offering of bespoke Short-Term Rentals.
About Us
Amenities
We offer a variety of amenities to make your stay with us as comfortable as possible. Cable is available in every room. We provide complimentary high-speed internet access with WIFI6e capabilities.
100% Satisfaction Guaranteed
Whether this is your first visit, or you have been a guest many times, we want your experience to be excellent. Our staff is always available to help with any questions or concerns you may have.
Explore the Area
Located in the heart of a vibrant community, there is always something to see and do near Bangor, ME.
From local attractions to outdoor activities, we can help you plan your itinerary.
We are situated a short drive to Bar Harbor, ME. and Acadia National Park.
Take some time to enjoy concerts on the newly renovated waterfront in Bangor, ME.
8 minutes from Bangor International Airport
15 minutes from University of Maine
75 minutes from Baxter State Park
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Contact Us
Where we are located
We love our customers, so feel free to visit year around.
We're Hiring!
Join Our Team
If hospitality is your thing, our team is for you! We're looking for dedicated team members who go the extra mile to make every guest feel at home.
Terms and Conditions
By booking/renting with our properties you consent to our terms and conditions and policies.
Check-in/Check-out Policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
Any guest remaining in a/their room(s) past their 11:00 AM scheduled check-out time, without prior late check-out approval, will automatically be charged the full amount of an additional night’s stay. Based upon occupancy, workload and staffing considerations we can accommodate and authorize a late check-out request. If requested and approved, there is a flat fee of $55.00 charged, allowing you to check-out anytime between 11:00 AM and 3:00 PM.
Cancelation Policies of the Property:
Please carefully read our cancellation policy. To ensure fair and consistent treatment of all guests our staff have been instructed to follow this cancellation policy without exception. To prevent any misunderstanding, it is important to note that this cancellation policy only applies to guests that book directly with us via https://www.cozyinnmaine.com. If you have used a third-party website or booking/travel online agent to book your reservations, you are the customer/guest of that company or website and any issues with your reservations must be handled through them. Unfortunately, when a reservation comes in through a third-party online travel website, we are very limited in our options and ability to assist you.
For cancellations our guests who booked directly through us at https://www.cozyinnmaine.com. Our policy states that if the booking has a “Non-Refundable Rate” or if you booked and then cancelled all within 24 hours of your arrival you will be responsible for the full cost (as agreed upon in the original reservation) of the room and tax (State of Maine hospitality tax 9.0%) for the length of the original reservation.
All other reservations booked directly through https://www.cozyinnmaine.com are fully refundable if cancelled with a notice of 24 hours or more prior to the 3 p.m. scheduled check-in time.
For reservations that are for a stay longer than 2 nights that are cancelled after our 24 hours policy will be charged for the first night’s room rate (as agreed upon in the original reservation) and tax (State of Maine hospitality tax 9.0%) as a cancellation penalty and any other pre-payments will be processed as a refund to the card used for payment.
If the guest arrives and decides to leave early the total price of the reservation will be non-refundable.
In case of a “no-show,” the total full cost (as agreed upon in the original reservation) of the room and tax (State of Maine hospitality tax 9.0%) for the length of the original reservation will be charged and is non-refundable.
General Policies and Procedures:
The following General Policies and Procedures are applicable to all nightly lodging properties (Hotel, Motel, Inn, Bed & Breakfast, Short-Term rental, Vacation rental or similar) owned and/or operated in the State of Maine by Sonia Inc and, our affiliates, or subsidiaries. As part of the reservation process, you will confirm that you have read, understand, accept, and agree to follow these General Policies and Procedures. By making a reservation you are affirmatively accepting and agreeing to our General Policies and Procedures as set forth herein. These General Policies and Procedures are subject to revision, with or without prior notice, with the most current, and legally binding copy, updated and publicly displayed at https://www.cozyinnmaine.com. In the event one or more of these General Policies and Procedures are invalidated by a court of competent authority and venue, all other provisions are valid and remain in full force and effect.
Registry of True Name:
All reservations must be in the name of the adult that will be checking into the room. It is important that the name on the reservation be identical to the name on your valid government issued photo identification, as well as the name embossed on your credit/debit card that will pay for the room. In order, to make sure that we can ensure that our properties and place of businesses are safe for all guest, visitors, and staff we will need to be in compliance with the locals and state laws and regulations. We work closely with local law enforcement and use a advance property management system to take reservations and keep important information as secure as possible, this helps us with our day to day operations.
Paying for Someone Else:
We make it easy for you to pay for someone in need, or a family member. We understand situations may arise where you would like to pay for a family member or employee to stay with us. As stated previously the name on the reservations must match the identification and credit/debit card information. The easiest way to pay for another person is to take the advertised nightly rate for each night of their intended stay, add the 9% State of Maine hospitality tax and transfer the money to them so they can make the reservations using their debit/credit card on our website or other various booking channels. The second option is to make a reservation at our property, through our website https://www.cozyinnmaine.com listing the person staying in the room as the primary guest and listing yourself as the second guest on the reservation (even if you are not staying). Any reservation made for “Pre-Paid, Non-Refundable” in the system. The person staying in the room must show a valid government issued photo ID that matches the name on the reservation. Everyone is required to swipe or insert a valid debit or credit card with the same name embossed on it to be digitally captured in the system in the event of damages or other incidental charges. To remain PCI compliant, and protect your payment information, we are not able to accept written credit card authorization forms and ask that all reservations be made securely through our website as the system masks the information to keep your transaction secure and PCI compliant.
Online Rent Pay:
We have a third and newest option for our guests that do not want to use the booking channel on our website. This is best suited for guest who are staying longer of than two weeks. You can use the link to a secure payment portal on our website https://www.cozyinnmaine.com if you click on the link that says “Pay Now” under the banner Online Rent Pay you will be taken to a secure payment portal that you can put in your guest information and payment information that is PCI compliant. Please note we do require you to put your room number and rent due date in the notes section on the payment form so that we know where to allocate the processed payment.
Maximum Occupancy Limits:
When booking, keep maximum occupancy rules in mind and do not exceed two people max for rooms with a single bed (Full/Double, Queen or King), three people max for rooms with a single bed and sleeper sofa, and four people max for rooms with two beds. Please indicate the appropriate number of adults and children 18 and under, when making your reservation. You must enter the first and last name of all adults 18 years of age and older that will be staying in the room.
Small children/babies; If your baby is less than 35 months old and less than 30 inches long and less than 25 pounds, they aren’t counted against the maximum occupancy limits above. A pack-and-play is available for them, upon request, subject to availability. To request a pack-and-play please add it to the notes section of your reservation. Staff will place the properly disinfected pack-and-play with fitted sheet, top sheet and blanket in your room prior to arrival at no added charge. In the rare occasion that all pack-and-play are in use we will let you know in advance and work with finding a suitable alternative
State Hospitality Tax:
All nightly room charges and added lodging related fees such as animal surcharges are assessed a 9% Maine State Lodging Tax in addition to the advertised nightly rate.
Tax Exempt Organizations:
Once you receive your reservation confirmation email, if you are requesting tax exempt status, please reply to the reservation confirmation email and attach copies of the proper forms and supporting documents. Our staff will process the documents within 24 hours of receipt. You will be notified via email once your tax exemption request has been approved, or if more information is needed.
Pre-Payment Policy:
All “non-refundable” and advance purchase rate reservations will charged the full cost of the room and a 9% State of Maine Hospitality Tax, to the card provided at the time of reservations. If your card is declined your reservation will automatically be canceled. If your reservation is for a future date, we will charge your credit card for the full cost of the anticipated room and 9% State of Maine Hospitality Tax, at the time of check-in or before 11:30 p.m. on your scheduled day of arrival if you haven’t arrived yet. If your card is declined while checking in, you will need to utilize an alternate card as our properties are cashless. If you are not at the property and your card declines your reservation will be cancelled.
Maximum Length of Stay:
The nightly accommodations bookable through Cozy Inn are traditional hotels, motels, and inns that provide comfortable, safe and affordable rooms for vacationers, business travelers, groups and other short-term guests. While all feature a microwave, mini-fridge and running water, they do not provide adequate food storage or cooking facilities to support a healthy lifestyle. When searching for accommodations, the maximum length of stay at one of our nightly accommodations is 183 days from time of check in.
Incidental Deposit Authorization:
You have already been charged the full amount of the anticipated room and tax for your stay. That transaction was entered as a sale and funds withdrawn from your account prior to the system allowing us to check you in. The property reserves the right to authorize/hold a $200 damage/smoking deposit that will be released at check out, at managements discretion. It is a criminal offense in Maine to damage property of an InnKeeper, or to defraud an InnKeeper. Any unpaid fees or damages will be prosecuted if necessary.
11:00 A.M. EST – Check-Out:
You can check-out anytime until 11:00 AM EST. A later check-out time, as late as 3:00 PM EST, may be requested for a flat fee of $55.00 based upon occupancy and availability. If you anticipate needing a late check out, please notify us as soon as possible. We offer later check out on a first requested basis. Please note that a detailed inspection of the room is made after the check-out time, and we reserve the right to make charges for any damages or breakages found before the room is occupied again. Bed linen and towels should be placed where they were originally found. The bed linen and towels are not to be REMOVED from the room and should remain in the room on check-out.
Non-Smoking Policy:
All guest rooms, hallways, balconies, common areas and a 20-foot radius of any public entrance is considered “No Smoking” at all properties. There is a designated smoking area at each property that is away from the building and complies with applicable state and local smoking laws. Smoking of tobacco, marijuana, or any other substance in any guest room whether via rolling paper, pipe, bong, foil, vape, etc… or other manner is strictly prohibited. Any guest who chooses to smoke in a guest room, on a balcony, in a common area or within 20 feet of a public entrance will immediately forfeit their $200 deposit, be asked to leave the property, and will not be entitled to any refund. Please be advised that for the safety of all guests, our rooms may be equipped with one or more of the following devices. Advanced smoke/CO₂ detectors, tamper detectors capable of discretely alerting staff if a device is covered or the airflow is out of normal ranges, and/or heat detectors that monitor to detect the presence of vape, tobacco, marijuana and narcotic smoke or fire with notification to on duty staff. In addition, to forfeiting all deposits and fees any guest tampering with a safety monitoring device could face criminal prosecution at the discretion of the state fire marshal’s office.
Extending Your Reservation:
If you booked your reservation directly with us at https://www.cozyinnmaine.com and would like to stay longer than your scheduled departure date, please call guest services (207) 989-0084 or contact us online at our website’s contact form or stop by the office and we will gladly assist you. Assuming space is available we may be able to keep you in the same room. In the event the property you are currently at has no further availability we may be able to accommodate one of our other rental properties if it fits your needs. If you booked through a third party, these reservations cannot be modified or extended by the property. However, You may utilize our website https://www.cozyinnmaine.com and check availability for the room type and dates you would like to add. If you book direct, you will receive the best available price. Once you have made the new reservations give guest services a call and they will gladly update your new reservation so you can stay in your existing room without needing to check-out and move. If you are at one of our rooms with new digital locks, you will be sending a new code for the remainder of your stay with us. If you have keys that need reprogramming just stop by the office and we will get you fresh ones.
Children Policy:
A maximum of two children under 18 years of age stay free of charge per room utilizing existing bedding and in compliance with the maximum room occupancy limits stated herein. No roll-a-ways or additional beds allowed in rooms per fire code.
Animals:
We are pet back friendly within reason and in designated rooms only. By default, all room types designated as “animal friendly” have a $20.00/+tax, per night, animal surcharge attached during the reservation process. Out of consideration for our staff and guests with allergies, no animal of any type may enter a room that not designated as animal friendly. If management learns of an animal in a room that is not designated as animal friendly the occupants will be asked to leave immediately with no refund allowed and will be responsible for an additional $200 professional deep cleaning fee. If you need assistance, please email us at info@cozyinnmaine.com or call us. We will do our best to accommodate your request. A maximum of two dogs allowed per room. Please make sure your furry friends do their business in the designated area and stay on a leash when outside the room. Please for safety and health pick up after your animal. We also require that no dog be leash-less in any public space. Absolutely, no animals in the lobby area, or other areas where food or drink is offered. Animals will not be left unattended at any time. unattended in rooms at any time. If your dog(s) have more than 2 noise complaints in 24 hours, you will be asked to leave with no refund. No cats, venomous creatures, endangered species or other animals otherwise restricted by local, state or federal law.
Quiet Hours:
Please have an enjoyable stay with many intriguing conversations and laughs or listen to music but please understand from 10:00 p.m. to 7:00 a.m. we have our “quiet hours.”
Free Guest Parking:
For all our guest who are traveling we understand that parking near your unit is important, you get to park right in front of your room (or close). By parking a vehicle at our property, you (and your guests) are doing so on your own risk. The property and its owners assumes no responsibility or accept liability for damage, accident or loss to your vehicle or private property. Most public spaces, including our parking lots have advanced 24/7 live surveillance cameras watching over them. While there is no guarantee that any camera is or isn’t working on any day or time, should anything seem amiss, let us know, and we’ll check out the footage. Only properly registered and operating vehicles of guests currently registered and staying at the property may be allowed to park on our property. Except for tasks performed by a properly licensed tow operator in the course of removing a vehicle from our property, no mechanical work may be performed in our parking areas. We reserve the right to tow improperly parked, abandoned or nuisance vehicles at vehicle owners’ expense, with or without prior written notice.
Minimum Age:
You must be 18 years of age, or older, to make a reservation and/or check in at all properties. Children under 18 years of age may stay at our properties only when accompanied by a parent, legal guardian, or authorized group chaperone.
Alcohol:
While staying at our property it is your responsibility to comply with the applicable liquor laws if you choose to bring alcohol into your room. If the room is registered to a guest under the age of 21, alcohol is prohibited from being in the room under any circumstance. Any suspected violations will be immediately reported to local law enforcement. If the room is registered to someone 21 years of age, no one under the age of 21 shall be present in the room if alcohol is present. Any suspected violations will be immediately reported to local law enforcement and is grounds for immediate dismissal from the property with no refunds.
ADA Policy:
This property and subsequent properties owned by us are compliant with the Americans with Disabilities Act (ADA). We offer accessible rooms within the Inn. Please ensure you book an ADA room type when booking and include any special requests in the comments section of the online reservation form. We strive to assist our valued guests that may need special features to make the stay more enjoyable. We will reply to all requests via e-mail and will do our best to accommodate all reasonable requests for services. If you are traveling with a service animal or pet, please be sure to select an ADA Room that allows animals. Please ensure requests reach us by placing it in the comments section of the online reservation form, or by calling us directly by replying to your reservation confirmation email, after the reservation has been made.
Room Cleaning Policy:
Rooms with a nightly room rate will get refreshes offered after your third consecutive night, and only if you notify the front desk that you would like housekeeping services. Should you need fresh towels, linen, trash bags, toilet paper, toiletries, etc. please stop by the desk and we will assist you. Please note that staff are not permitted to enter guest rooms while guests are assigned to the room, in compliance with CDC social distancing guidelines.
Firearms Policy:
Any guest or visitor who is in possession of a firearm on our property is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms and assumes all liability associated with such responsibility.
Guest Safety Policy:
As part of our commitment to guest safety, employees will never disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement with proper authority.
Guest or Tenant:
Our property has nightly and weekly room rentals available at https://www.cozyinnmaine.com and third-party websites or walk-in that are governed by the Maine Innkeepers laws written and enforced by the State of Maine and all transactions conducted between us (Innkeeper) and you (Guest) are done in accordance with the Maine Innkeepers Act and laws. Nothing herein, expressed or implied shall ever create a landlord/tenant relationship between us (Innkeeper) and you (Guest).
Mail and Packages:
We will not accept incoming mail, packages or phone calls for any guest, under any circumstance as doing so would imply the guest’s presence on the property. We do not authorize the use of our property address as a legal place of residence for any guest. Any mail or packages received at the property will be marked “Return to Sender” and given back to the person attempting the delivery. If you anticipate the need to receive mail or packages while visiting, it is recommended you coordinate with a local private mailing center for the receipt and holding of your mail or packages, or to get a P.O. Box at our local USPS.
Visitors and Callers:
It is the guest’s responsibility to communicate their room number to any person they wish to have visit them. For confidentiality and safety of our guest, If someone calls or appears at the property asking for a guest, we will never confirm or deny whether that person is or has previously stayed at the property. Unless it is to compile with local laws regarding law enforcement.
Audio & Video Recording:
Security cameras both visible and concealed as well as ones capable of audio recording and/or two-way audio communication such as the Nest Doorbell, may be in use in public spaces, staff work areas, offices, guest laundry rooms, hallways, parking lots, vending areas, outdoor seating, and maintenance rooms, breakfast areas, etc. The visual presence of recording device in no way guarantees that such device is monitored or that such device is programmed to be operational or recording at any given time. If you see something, please say something. We have staff on property 24/7 and take the privacy and safety of our guests seriously. By entering the public areas of our property you acknowledge and affirmatively consent that audio and video recordings may be used in common areas of the property to help deter criminal activity and aid in the apprehension of suspects should the need arise. The hotel assumes no responsibility for any personal bodily injury incurred while using any of our facilities, where available. If you use our facilities, you do so at your own risk.
Lowest-Price Guarantee:
We do our best to make our rates great for our customers and are subject to change based upon various factors. Generally, when rooms have a high demand the rates will increase accordingly. For the best prices, we always recommend booking early at https://www.cozyinnmaine.com.
Non-Refundable Rate:
If you book a non-refundable rate either directly through the hotel’s website or through an independent third-party website, your reservation is exactly as said, Non-Refundable. You will be charged the full amount (as agreed upon in the original reservation) of the room and tax (State of Maine hospitality tax 9.0%) for your stay, at the time of booking. A non-refundable rate is generally offered on advance purchase promotions or through a last-minute promotional type of offer and are clearly marked as non-refundable.
For any questions and/or concerns regarding our policies, please feel free to contact us at info@cozyinnmaine.com
Last updated 07/02/2023 by Cozy Inn, Brewer, Maine
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